Privacy Policy

Our Commitment to Your Privacy

At SV San Tan Valley Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our services or visit our website.

We are committed to protecting your personal information and being transparent about what information we collect and how we use it.

Information We Collect

Contact Information

When you request a quote or contact us for services, we collect information such as your name, phone number, email address, and property address. This information helps us provide you with accurate quotes and complete your concrete projects.

Project Information

We collect details about your concrete project including the type of work needed, project timeline, and any special requirements. This may include photos of your property, measurements, and site-specific information.

Website Usage Information

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, pages visited, and time spent on our site.

Payment Information

When you make a payment, we collect necessary billing information. Payment card information is processed securely through third-party payment processors and is not stored on our servers.

How We Use Your Information

We use the information we collect to provide and improve our concrete services. This includes:

• Providing quotes and estimates for your projects
• Scheduling and completing concrete work
• Communicating with you about your project
• Processing payments and maintaining financial records
• Sending project updates, appointment reminders, and service information
• Improving our services based on customer feedback
• Complying with legal obligations and resolving disputes

We do not sell your personal information to third parties for their marketing purposes.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party companies that help us operate our business, such as payment processors, scheduling tools, and communication platforms. These service providers only have access to the information needed to perform their services and are required to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers

If SV San Tan Valley Concrete is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and procedural safeguards.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may use analytics services like Google Analytics to understand how visitors interact with our website. These services may use cookies to collect information about your visits.

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Project-related information is typically retained for several years after project completion for warranty purposes, tax compliance, and business records.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information.

We do not sell personal information as defined by the CCPA. For more information about your California privacy rights, please contact us.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

SV San Tan Valley Concrete
31806 N Royal Oak Way
Queen Creek, AZ 85143
Phone: (480) 576-9313
Email: info@santanvalleyconcreteco.com